Terms of Service.

By using this site or accessing any services, you confirm that you are at least the age of majority in your jurisdiction or have obtained consent from a legal guardian.

You agree not to use our services or website for any illegal or unauthorised purpose, or to breach any applicable laws, including copyright or intellectual property laws. Breach of these Terms may result in termination of your access to our services.

We reserve the right to refuse service to anyone at any time for any reason.

You acknowledge that while we take care to protect your information, some data (excluding payment details) may be transferred unencrypted across networks. Payment and credit card information is always transmitted securely.

You agree not to reproduce, copy, sell, or exploit any part of our website or services without express written permission.

We strive to ensure the content on our website is accurate and up-to-date. However, the information is provided for general informational purposes only and should not be relied upon as medical advice. All treatments, prescriptions, or wellness programs are delivered following an individual medical assessment by qualified practitioners.

Prices for services (telehealth consultations, in-clinic treatments, and products) are subject to change without notice. We reserve the right to modify or discontinue any service or product at any time.

Certain consultations, programs, and treatments may be available via telehealth or at our Rozelle clinic. Availability may be limited. All medical services are provided by qualified practitioners in accordance with AHPRA and TGA guidelines.

You acknowledge that telehealth consultations may have limitations compared to in-person assessments, and that advice provided via telehealth does not replace urgent medical care.

We reserve the right to decline or cancel bookings at our discretion, including duplicate or suspicious bookings.

You agree to provide accurate and up-to-date information when creating accounts, booking appointments, or purchasing products.

Our website may link to or integrate with third-party services. We are not responsible for the content, accuracy, or reliability of third-party services. Use them at your own risk and review their terms before use.

Any feedback or comments you provide may be used by Suede Medical for operational, marketing, or promotional purposes. You agree that we are not obligated to compensate you or maintain confidentiality.

Your submission of personal information is governed by our Privacy Policy.

You must not use our site or services to infringe on others’ rights, harass others, or interfere with the security of the website or services. We may terminate access for prohibited conduct.

Services and products are provided “as is” and “as available”. We do not guarantee uninterrupted, error-free, or secure access.

To the fullest extent permitted by law, Suede Medical is not liable for injury, loss, claim, or damages arising from use of our website, telehealth services, in-clinic treatments, or products.

These Terms and any agreements with us are governed by the laws of Australia.

For questions regarding these Terms of Service, please contact:

Suede Medical
Email: info@suedemedical.com.au